FAQ

In the shipping menu we will give you all the depots in your state.

Shipping takes between 2 and 5 days.

shipping for all kits delivered to your closest depot in QLD, Vic & NSW

Home Delivery will be calculated at a fixed price at checkout. as well as assembled fit-outs to a depot

2-5 Weeks is the lead time

Depending on the fit-out, mattress and colours. We will do our best to get it to you ASAP

2-5 days shipping

We can look at option for you, conact at hello@vanera.com.au

Yes, delivery charges will be added at checkout.

You will only need a drill, and rubber Mallick will help and a Phillips head drill bit to assemble it.

Yes, we do, will be an option at checkout for shipping

Yes, you can; we recommend it with a buddy, as the fit-outs weigh up to 40kg a piece.

If on your own, recommend assembling the fit-out in the van/car

NOPE, but we still do have fully assembled options as well, or there are many flat packs installers on Airtasker

We make most fit-outs one size fits all. However, you can look at the product dimensions and compare them to your van.

Measure between the wheel arch

No, but it depends on how you install the fit, but we advise that you have two pairs of hands while you are removing and installing the fitout

Strap it down - to a mounting point in the van for a non-permanent fix

Screw - If you have a wooden base/floor or self-tappers, screw into the metal floor

Rivnuts - secure to the metal floor

make sure when screwing throw metal to put primer paint or anti-rust spray

Depending on kit and experience, 1-3 hours

If it's our error with proof, we will replace it or refund it.

If somehow you order the wrong kit or miss the measurements, we will give store credit with return shipping supplied by you with a $300 handling fee.

Yes, we can for you bring it into the factory at West Gosford

This option will be at the checkout

The main measurement is in between the wheel arches, then the overall length, width and height

Yes, we do! However, designing fee starts at $800.

12 months structural and hardware warranty

Please get in touch with us if you would like to make a claim

Hello@vanera.com.au

Depending on the fit-out selected from 60kg-100kg